Customer communication for tradies
Share job progress with customers — homeowners and clients on the job — without living in WhatsApp. Every job gets a branded link: stages, progress photos, and one chat thread. Tradie software for customer updates that sits beside Tradify or Fergus. No app for the homeowner.
Built for the crew owner who does everyone's updates
Homeowners want high quality work and a great experience. This page is for tradie business owners and contractors who are tired of being the switchboard between site, subbies, and chat apps.
If you already searched for a “client portal,” you are in the right place — Tuizee is the live job page clients open on their phone. We lead with updates and progress because that is how most crews talk with their customers. And now it's much easier - Too Easy even.
Three things that reduce “where are you up to?” calls
- 1
Stages / timeline
Even small updates like “lining starts Monday” beats silence.
- 2
Recent photos
Proof something happened this week, before they ask.
- 3
One chat thread
Not SMS + email + WhatsApp for the same job.
No account signup for the homeowner — just the secure link you send from the job.
Keep Messenger for mates. Stop using it as the job tracker.
Facebook Messenger is free and familiar. It falls over with more than a few jobs in flight: photos in personal albums, specific details buried in group chats, and no single place a client can check without pinging you.
Tuizee gives each job a professional branded client link. Team messages and notes stay internal. Customer-visible updates go out when you choose. Everyone gets notified when it's important.
Not another quoting and invoicing suite
All-in-one tools (and “client portal” add-ons inside them) often mean another login to learn, or a snapshot email after a quote — not an always-on place for progress.
Tuizee is communication-first. Quotes, costing, and invoicing can stay where they already work.
Honest stack-fit
| You keep | Tuizee adds |
|---|---|
| Tradify / Fergus / similar for quotes, costing, ops | Branded live job link — stages, photos, chat |
| Xero / MYOB for money | Customer + crew communication in one place |
| Phone for urgencies | Fewer “just checking in” calls on routine progress |
Already on Tradify or Fergus? Tradify + customer updates · Fergus + customer updates — add-on, not rip-and-replace.
Not a supplier trade login — and not a job board
“Trade customer portal” in New Zealand often means a merchant account (timber, fittings). “Job portal for tradies” means job boards like Builder's Crack. Tuizee is neither.
It is software to keep customers updated on the job — a branded client page (some builders call that a client portal) with stages, photos, and chat.
Same pattern across trades
Renovations and builds generate a lot of “any update?” traffic. Electricians, plumbers, painters, landscapers, roofers, and handymen all use Tuizee with the same link-per-job pattern for easy client management.
If you're a client reading this
Ask your builder or tradie for a Tuizee job link. You do not buy Tuizee yourself. More on For clients.
Put the next job on a real updates page
Start free — customer job link on Free; your logo and colours on the customer view on paid plans. See pricing.