The group chat problem
Most crews start with one WhatsApp group per job, or one mega-group for the whole business. It works until it doesn't — messages get buried, photos disappear in the scroll, and customers aren't in the group anyway.
What customers actually do
When they can't see progress, they call. Often daily. That's not because they're difficult — they just don't know what's happening on site.
A middle ground
Tuizee isn't asking you to ditch WhatsApp overnight. It's giving each job a branded link where customers see what you choose to share — photos, milestones, messages — without joining another group chat.
Try it on one job
Pick your messiest active job and send the customer link on the next update. See if the "any news?" texts drop. That's what we're optimising for in the beta.